Privacy Policy
Last updated: March 2026
Any Car Seat Covers ("we", "us", or "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and all applicable South African privacy legislation. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from seat-covers.co.za.
1. Information We Collect
We collect the following types of personal information when you interact with our site:
- Identity Information: First name, last name, company name (optional)
- Contact Information: Email address, phone number
- Shipping Information: Street address, apartment/unit (optional), city, province, postal code
- Payment Information: Payment details are processed securely by our payment gateway provider (Adumo Online). We do not store your full card details on our servers.
- Account Information: Username, hashed password, two-factor authentication preferences
- Order Information: Products purchased, order history, shipping preferences
- Technical Information: Browser type, IP address, pages visited, and other standard analytics data
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling your orders
- Communicating with you about your orders, including shipping updates
- Managing your customer account
- Calculating and collecting shipping costs via our logistics partners
- Processing payments securely through our payment gateway
- Processing refunds where applicable
- Improving our website, products, and customer service
- Complying with legal obligations under South African law
3. Third-Party Service Providers
We share your personal information only with trusted third parties necessary to operate our business:
- Adumo Online: Payment processing (card payments, stored cards, refunds)
- Ship Logic (TCG): Shipping rate calculation and courier services
- Kindo Covers / Escape Gear: Our seat cover manufacturers for order fulfilment
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information, including:
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing
- Two-factor authentication option for customer accounts
- Role-based access controls for staff and administrators
- Secure payment processing through PCI-compliant payment providers
5. Your Rights Under POPIA
As a data subject under POPIA, you have the right to:
- Access your personal information held by us
- Request correction of inaccurate personal information
- Request deletion of your personal information (subject to legal retention requirements)
- Object to the processing of your personal information
- Lodge a complaint with the Information Regulator
To exercise any of these rights, please contact us at [email protected].
6. Cookies
Our website uses essential cookies and local storage to maintain your shopping cart, user session, and site preferences (such as theme settings). We do not use third-party tracking cookies for advertising purposes.
7. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order records are retained for a minimum period as required by South African tax legislation.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.