Refund policy

Return and Exchange Policy for Any Car Seat Covers

Refunds:

Unfortunately, we cannot offer refunds for correctly supplied car seat covers. However, we'll be happy to facilitate an exchange for the right product for your vehicle.

  • Returns accepted for 14 days
  • Customer provides return shipping
  • 10% restocking fee

We're dedicated to ensuring you're satisfied with your car seat covers. If you have any questions or need assistance with an exchange, don't hesitate to reach out to us at sales@anycarseatcovers.co.za.

Requesting an Exchange:

You have 14 days from the date of your order number to request an exchange. To initiate an exchange, please ensure the car seat covers is in its original condition, folded correctly as supplied, unworn, unused, with tags, and in its original packaging. Also, keep your receipt or proof of purchase handy.


Refund and Exchange Policy

At Any Car Seat Covers Pty Ltd, we prioritize customer satisfaction and endeavor to address any concerns regarding our products or services. Below is our comprehensive exchange policy:

Refund Conditions:

Customers opting to return their orders will be subject to a 10% deduction from the purchase amount, representing processing and restocking fees. Refunds will be credited through the original payment channel.

Shipping Deductions for Refunds:

For dispatched orders incurring shipping fees by Any Car Seat Covers Pty Ltd, any refunds will have the shipping costs deducted to offset the expenses borne by the company.

Refund Processing Time:

Refunds are processed within an estimated 7-14 business days, subject to the payment method utilized. The precise processing period may vary.

Customer Obligations:

Customers bear the responsibility of verifying the accuracy of all order details, including payment method and product selection, before finalizing the order.

Communication:

Our customer service team is readily available to address any inquiries, issues, or feedback related to orders or our refund policy. We prioritize our customers' satisfaction and aim to resolve any concerns expeditiously and with utmost professionalism.

Website Pricing and Availability:

Prices and product availability are subject to change without prior notice. Any Car Seat Covers Pty Ltd reserves the right to rectify any errors, inaccuracies, or omissions and to revoke any offer post-order submission.

Acknowledgment of Terms:

By placing an order, customers acknowledge and consent to the stipulated terms in this Order and Refund Policy. Any Car Seat Covers Pty Ltd reserves the right to amend the policy, with updates to be published on our official website.

Return Procedure:

Customers may return products within 14 days from the purchase date at their own expense if dissatisfaction occurs.

Product Condition for Returns:

Eligibility for returns requires items to be unused, unopened, and in the original condition received, including original packaging.

Proof of Purchase:

All returns necessitate a receipt or proof of purchase.

Sale Items:

Sale items are ineligible for refunds or exchange.

Exchanges:

Exchanges are limited to defective or damaged items for identical product replacement.

Damaged, Defective or Incorrect Products:

For defective, damaged, or incorrect products, contact us promptly at sales@anycarseatcovers.co.za or call +27 63 829 3765.

Refund Issuance:

Upon receipt and inspection of the returned item, customers will be notified of exchange approval or rejection.

Shipping Costs:

Return shipping costs are non-refundable, except in instances of defective products or company error.

Advisory:

We urge customers to review their orders thoroughly before purchase. For questions or assistance with our refund policy, please contact our customer service.

Policy Modifications:

This policy is subject to alterations without advance notice. For the latest information, refer to our website's refund policy section.

Thank you for choosing Any Car Seat Covers Pty Ltd. We are committed to ensuring that your experience with us is as rewarding as our products.